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Accessing Student E-mail

Wednesday, August 21, 2019

UA-PTC Student

All UA-PTC students receive an official UA - Pulaski Tech e-mail address. You are required to use your UA-PTC e-mail address for all communications with the college and your instructors. It's important to check your UA-PTC email to stay informed about your classes, registration, financial aid, campus events, and much more.

Student E-mail Frequently Asked Questions

1. What is my UA-PTC student e-mail address and password?

Email Address: Your Campus Portal username followed by “@students.uaptc.edu”
Example: [email protected]
Password: Your
Campus Portal password

Direct Access: Log in at mail.office365.com using the credentials as below.

Username: Your Campus Portal username followed by “@students.uaptc.edu”
Password: Your
Campus Portal password

2. How do I reset my password or create a new account?  

Visit our Campus Portal New User/Reset page to set up your Campus Portal account. If you're a new user, please allow 24 hours before accessing your student e-mail.

3. I finished resetting my password and I'm still unable to get into the portal.

After resetting your password, your UA-PTC username, student ID and e-mail address will be provided to you. If this option doesn't work, please contact [email protected].

4. I'm unable to reset my password and I provided correct information.

If you feel that you are typing your information correctly and it is not letting you reset your password, please visit the office of Admissions and Records to verify your information. If you have moved but did not do a change of address with UA-PTC, then it’s likely that the zip code you’re entering does not match what’s in your official UA-PTC records. Doing a change of address at the Post Office does not change your address at UA-PTC. To change your address at UA-PTC, visit our Change of Student Information page.

5. How do I add my e-mail account to my mobile device?

iPhone Setup:

  1. Tap Settings (once you are in the settings)
  2. Tap Mail, Contacts, and Calendars
  3. Tap Add Account
  4. Tap Microsoft Exchange
  5. Enter the following credentials: - Email: Your Campus Portal username followed by “@students.uaptc.edu” - Server: m.outlook.com - User Name: Your Campus Portal username followed by “@students.uaptc.edu” - Password: Your Campus Portal password

Android Setup:

  1. On your device, tap on the system Settings icon
  2. Tap Accounts and sync (Accounts on some devices)
  3. Tap Add
  4. Tap Exchange ActiveSync (Microsoft Exchange ActiveSync on some devices)
  5. Enter the following credentials: - Email: Your Campus Portal username followed by “@students.uaptc.edu” - Server: m.outlook.com - User Name: Your Campus Portal username followed by “@students.uaptc.edu” - Password: Your Campus Portal password

Campus Portal

Portal/Student E-mail Technical Support

To reset your password or to activate your new user account, visit our Campus Portal New User/Reset webpage. If you just set up your student e-mail account, please allow 24 hours before accessing.

Blackboard

Blackboard Technical Support

Technical assistance for Blackboard is available Monday-Friday from 8 a.m. - 4:30 p.m. by sending an e-mail to [email protected]. Services are not available on the weekends or holidays. E-mails sent after hours will be answered on the next business day.

Access Free Wi-Fi on Campus

Access Free Wi-Fi on Campus

Faculty/Staff/Students:

  • Connect device to PTC using your campus email/portal user name and password (password is the same as your computer login).
  • Accept certificates if prompted.

Guest Connection:

  • Connect device to PTC_Guest
  • You may need to open a browser to accept the terms and conditions to join the guest network.