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Help Desk

Sunday, April 05, 2020

Resources

Microsoft Teams

Microsoft Teams - Direct access. Login using the same credentials for the Campus Portal.

Microsoft Teams Training Resources - Training resources for chats, calls, meetings, posting messages and more!

Microsoft OneDrive

OneDrive Access - 1TB of space for files that can be accessed from any computer or mobile device. Login using the same credentials for the Campus Portal.

OneDrive 101 - Two page step-by-step handout for using OneDrive.

Free Software Downloads

Microsoft Office Suite - Download for free via Office 365 Word, Excel, PowerPoint, OneNote, and Outlook for PC and Mac. (must be logged into the Campus Portal to download)

Adobe Reader - Free tool used to view PDF files.

Support

The help desk at UA - Pulaski Tech provides an environment where students, faculty, and staff can receive assistance in their use of technology on campus. To meet our mission, we are committed to providing access to high-quality education that promotes student learning and enables individuals to develop to their fullest potential, including with the use of technology.

Services include:

  • Password reset
  • Campus e-mail support
  • Wifi assistance
  • Desktop/mobile support *We can assist students with using UA-PTC applications on their computers/mobile devices. However, we are unable to fix any student computers/mobile devices. Faculty and staff can submit a ticket if they have a college device needing tech assistance.
  • General information about UA-PTC

Help Desk Hours

Monday - Thursday: 8:30 a.m. - 4:30 p.m.

Location: Main Campus, A Building, Room 111