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Faculty and Staff Information

Wednesday, November 22, 2017

Classroom instructionHow to Help

Faculty and staff members are in a position to play a significant role with students who may be struggling with personal or psychological issues. More importantly, because of their ongoing (and often frequent) contact with students, faculty and staff are often able to observe signs and symptoms of a potential problem long before a student may arrive at our office for services.


  • Speak honestly & directly, expressing concern without judgment
  • Ask if they have talked to anyone about it
  • Describe what you see and hear that is concerning
  • Explain and normalize referral process
  • Respect confidentiality

Signs of Distress

  • Comments about suicide, depression, abuse, or other trauma
  • Excessive frustration or anger; threats to hurt self or others
  • Under the influence of a substance
  • Inability to focus or track in conversation
  • Unusually high or low energy levels
  • Drastic changes in mood
  • Dramatic weight gain or loss
  • Traumatic changes in personal relationships (accidents, deaths, divorce, peer group changes)
  • Sudden change in class participation or performance
  • Disruptive behaviors
  • Lack of interest in hygiene or appearance
  • Inability to concentrate or perform successfully in class
  • Planning to drop out

When to refer

  • You feel the problem is beyond your ability to handle
  • Your personal feelings might interfere with objectivity
  • Person admits there is a problem, but is reluctant to talk to you
  • Person asks for information or assistance you cannot provide
  • You cannot give the student the adequate attention